Shipping & Returns

We currently use USPS or UPS for shipping Domestic and International packages. Shipping insurance is not always required but is recommended. We will not be responsible for uninsured items damaged or lost. We cannot control the delivery of your package, we will ship your package in a timely manner. Once your package has been turned over to the delivery service it is out of our control. We will help you in any manner possible.

Our shipping charges are based on standard UPS or U.S. Mail rates (where applicable), which are based on package weight, size, and distance shipped. To preview the shipping charges, enter the items you want to order into your shopping cart. When you're done, click on "save changes, go to check out." Enter your zip code, then click on "save changes, show new total." This will display all available shipping costs.

Orders for items that are in stock are usually shipped within 48 hours, excluding weekends and holidays. Barring exceptions, these orders ship out Monday through Friday at around 4:30 PM PST.

Express shipping (Next Day, 2nd Day, 3rd Day): These orders are given top priority. Express orders for items that are in stock are usually shipped within 24 hours, excluding weekends. Barring exceptions, these orders ship out Monday through Friday at around 2:30 PM PST. If an express order is placed before 12 PM PST, it will usually ship out that same day.

WE CANNOT ACCEPT RETURNS ON BODY JEWELRY - Due to health concerns we cannot accept returns for body jewelry of any kind!

WE CANNOT ACCEPT RETURNS ON ON SOME CLOTHING ITEMS - Due to health concerns we cannot accept returns for Lingerie, Hose, Body Suits, Bathing Suits or any item that includes a panty.

CUSTOMER RETURNS:

The shipping cost of any returns or exchanges remain the responsibility of the customer, unless the merchandise is being returned because the order was incorrectly filled by us or the merchandise is defective.

REFUND FOR CREDIT OR EXCHANGE:

1. Any refund or credit for exchange will be based on the value of the merchandise at the time of purchase. Shipping and Handling fees are not subject to refund unless the merchandise is defective or we shipped an incorrect item.

2. The internal paperwork for credit/exchange is normally completed within 5 to 7 business days of receipt of merchandise.

3. All refunds are applied to the individual customer account unless otherwise specified by Sales Manager or Accounting Department.

4. Any form of reimbursement is consistent with the original method of payment.